Humboldt Seed Organization manages orders with great discretion and security. We ship all our items with a special packaging, with no indication of its content and with all the necessary protective measures to guarantee the transport is carried out safely and the seeds reach their destination in perfect condition.

Upon validation of the purchase, a confirmation email with the order number will be automatically sent. By entering this tracking number into the official carrier website, you will be able to see exactly where your parcel is in real time. An SMS will be sent to you when it leaves our premises.

At the time of purchase, you can select different shipping and payment methods. Depending on your choice and the destination country, the transport rate varies. During the checkout process, your expenses will be automatically calculated and indicated in the total price before validating your purchase.

When shipping to the Canary Islands, Ceuta, Melilla, Azores, Madeira offshore islands (Reunion, Martinique, Guadeloupe…), South America, Georgia, Israel, Iran, and Bulgaria the order cannot exceed 2 kg (Turkey 0.5 kg) and will be sent by Regular Mail*, meaning no tracking information on the order will be available. The recipient will receive a message when the parcel leaves our premises.

* Orders shipped by REGULAR MAIL don't come with delivery insurance coverage and aren't assigned any tracking number, so we cannot ensure the success of the delivery. However, you'll receive an e-mail when it leaves our premises. The client assumes all responsibility and we will not be held responsible for any potential issues arising during transit. The recipient will, however, receive a confirmation e-mail when the order leaves our premises. For this order to be delivered, the carrier requires that both the recipient's name and the delivery address are written in the Roman alphabet. Failing this, the carrier will not be able to deliver the order.

Available payment methods:

Credit or debit card
If you select this payment method, once you click on Place Order you will be redirected to a secure payment Gateway, where you will be prompted to enter your credit card data to complete your payment.
In Spain (except Balearic) seed orders that total more than €30‚ paid by credit card, will qualify for FREE SHIPPING.
In France seed orders that total more than €60‚ paid by credit card, will qualify for FREE SHIPPING.
In France, deliveries to islands and to mountain areas have an additional cost.
Elsewhere in Europe seed orders that total more than €80‚ paid by credit card, will qualify for FREE SHIPPING.

Bank transfer
If you select this payment method, you will have to make your payment directly into our bank account, using your order code. You will receive an email with your code and our bank account details once the purchase has been validated. Your order won't be shipped until the funds have cleared in our account.

Bitcoin
If you select this payment method, you'll be automatically redirected to the crypto-currency payment gateway, operated by CoinPayments, where you'll be able to pay safely and instantly. No changes or refunds shall be accepted on Bitcoin payments.

Cash
(If anything should go wrong with the CASH PAYMENT, it will be the sole responsibility of the customer and we won't be held liable for such an event)
If you select this payment method, you'll have to send an envelope by registered mail with the exact amount of your order in cash. Only euros are accepted and the total amount of your purchase will be automatically rounded up so that you only have to send notes. As soon as your payment is processed, we'll prepare and send your order.

Collection at an ICI Relais point (only available in France)

You will receive your order at the collection point you specify within 48/72 hours (2-4 working days from the date of issue).
The ICI Relais collection point service is becoming more and more widespread in France. This new collection service is on the rise due to the increase of e-commerce and to the flexibility it offers. The service is subject to the availability of the collection point.

• You have up to 5 days from the date of receipt to pick up the package
• More than 5000 collection points throughout France (95% of the French population lives less than 15 minutes from a collection point)
• Extensive collection hours
• Constant tracking of the package with the tracking number
• Notice of the arrival of the package to the collection point by e-mail or SMS

Shipping to European Countries (without customs)

Payment method: Credit card or Bitcoins

Shipping method	GLS Shipping with UPS Express 24-hour service is also available upon customer's request (with an additional cost). Except: For Bulgaria, Madeira and Azores by Regular Mail* within approximately 10/15 working days from dispatch. For Cyprus and Malta by UPS Express (24/48 hours, working days from dispatch).
Delivery time	72-96 hours (working days from dispatch).
Terms	The payment is made at the time of the purchase. It is the cheapest option. FREE for seed orders over €80. No changes or refunds shall be accepted on Bitcoin payments.

Payment method: Bank transfer

Shipping method	GLS Shipping with UPS Express 24-hour service is also available upon customer's request (with an additional cost). Except: For Bulgaria, Madeira and Azores by Regular Mail* within approximately 10/15 working days from dispatch. For Cyprus and Malta by UPS Express (24/48 hours, working days from dispatch).
Delivery time	72/96 hours (working days from dispatch).
Terms	You will receive an e-mail with the bank account details so that you can make the payment. Your order will be processed once the payment is verified.

Payment method: Cash
(If anything should go wrong with the CASH PAYMENT, it will be the sole responsibility of the customer and we won't be held liable for such an event)

Shipping method	GLS Shipping with UPS Express 24-hour service is also available upon customer's request (with an additional cost). Except: For Bulgaria, Madeira and Azores by Regular Mail* within approximately 10/15 working days from dispatch. For Cyprus and Malta by UPS Express (2 working days from dispatch).
Delivery time	72/96 hours (working days from dispatch).
Terms	If you select this payment method, you'll have to send an envelope by registered mail with the exact amount of your order in cash. Only euros are accepted and the total amount of your purchase will be automatically rounded up so that you only have to send notes. As soon as your payment is processed, we'll prepare and send your order.

Shipping to Spain

Payment method: Credit card or Bitcoins

Shipping method	TIPSA courier service Except in the Canary Islands, Ceuta, and Melilla, by Regular Mail* (10-15 working days). No tracking information available with this method. The recipient will, however, receive a message when the order leaves our premises.
Delivery time	24/48 hours (working days from dispatch). Balearic Islands: 48/72 hours (working days from dispatch).
Terms	The payment is made at the time of the purchase. It is the cheapest option. FREE for seed orders over €30. No changes or refunds shall be accepted on Bitcoin payments.

Payment method: Bank transfer

Shipping method	TIPSA courier service Except in the Canary Islands, Ceuta, and Melilla, where order are shipped by Regular Mail* (10-15 working days). No tracking information available with this delivery method. The recipient will, however, receive a message when the order leaves our premises.
Delivery time	24/48 hours (working days from dispatch). Balearic Islands: 48/72 hours (working days from dispatch).
Terms	You will receive an email with the bank account details so that you can make the payment. Your order will be processed once the payment is verified.

Payment method: Cash
(If anything should go wrong with the CASH PAYMENT, it will be the sole responsibility of the customer and we won't be held liable for such an event)

Shipping method	TIPSA courier service Except in the Canary Islands, Ceuta, and Melilla, by Regular Mail* (10-15 working days from dispatch).
Delivery time	24-48 hours (working days from dispatch). Balearic Islands: 48/72 hours (working days from dispatch).
Terms	If you select this payment method, you'll have to send an envelope by registered mail with the exact amount of your order in cash. Only euros are accepted and the total amount of your purchase will be automatically rounded up so that you only have to send notes. As soon as your payment is processed, we'll prepare and send your order.

Shipping to France

Payment method: Credit card or Bitcoins

Shipping method	DPD Upon the customer's request, the order could be shipped by UPS Express 24-hour service at an additional cost, except for islands and colonies. Except: Deliveries to Corcega and remote areas by GLS (72/96 hours, working days). Deliveries to offshore islands will be carried out by Regular Mail* only within approximately 15/30 working days. Upon the customer's request, the order could be shipped by UPS Express 24-hour service at an additional cost, except for islands and colonies).
Delivery time	24-72 hours (working days from dispatch).
Terms	The payment is made at the time of the purchase. It is the cheapest option. FREE for seed orders over €60. No changes or refunds shall be accepted on Bitcoin payments. This service allows you to receive your order at an ICI Relais collection point near your address.

Payment method: Bank transfer

Shipping method	DPD Upon the customer's request, the order could be shipped by UPS Express 24-hour service at an additional cost, except for islands and colonies. Except: Deliveries to Corcega and remote areas by GLS (72/96 hours, working days). Deliveries to offshore islands will be carried out by Regular Mail* only within approximately 15/30 working days.
Delivery time	48/72 hours (working days from dispatch).
Terms	You will receive an e-mail with the bank account details so that you can make the payment. Your order will be processed once the payment is verified.This service allows you to receive your order at an ICI Relais collection point near your address.

Payment method: Cash
(If anything should go wrong with the CASH PAYMENT, it will be the sole responsibility of the customer and we won't be held liable for such an event)

Shipping method	DPD Except: Deliveries to Corcega and remote areas by GLS (20 working days). Deliveries to offshore islands will be carried out by Regular Mail* only within approximately 15/30 working days.
Delivery time	48/72 hours (working days from dispatch).
Terms	If you select this payment method, you'll have to send an envelope by registered mail with the exact amount of your order in cash. Only euros are accepted and the total amount of your purchase will be automatically rounded up so that you only have to send notes. As soon as your payment is processed, we'll prepare and send your order.

Shipping to countries outside the European Union

Payment method: Credit card or Bitcoins

Shipping method	Certified Mail (not included offshore territories). Except: For Georgia, South America, Turkey, Iran, Israel and Canada, where orders will be sent by Regular Mail* only within approximately 15/30 working days. No tracking information available. The recipient will receive a message when the parcel leaves our premises.
Terms	The payment is made at the time of the purchase. No changes or refunds shall be accepted on Bitcoin payments. If an error occurs when carrying out the payment, please contact your bank.
Delivery time	15-30 working days from dispatch.

Payment method: Bank transfer

Shipping method	Certified Mail (not included offshore territories). Except: For Georgia, South America, Turkey, Iran and Canada, where orders will be sent by Regular Mail* only within approximately 15/30 working days. No tracking information available. The recipient will receive a message when the parcel leaves our premises.
Delivery time	15-30 working days from dispatch.
Terms	You will receive an e-mail with the bank account details so that you can make the payment. Your order will be processed once the payment is verified.

Payment method: Cash
(If anything should go wrong with the CASH PAYMENT, it will be the sole responsibility of the customer and we won't be held liable for such an event)

Shipping method	Certified Mail (not included offshore territories). Except: For Georgia, South America, Turkey, Iran and Canada, where orders will be sent by Regular Mail* only within approximately 15/30 working days. No tracking information available. The recipient will receive a message when the parcel leaves our premises.
Delivery time	15-30 working days from dispatch.
Terms	If you select this payment method, you'll have to send an envelope by registered mail with the exact amount of your order in cash. Only euros are accepted and the total amount of your purchase will be automatically rounded up so that you only have to send notes. As soon as your payment is processed, we'll prepare and send your order.

Customs

The purchaser shall be responsible for the goods at customs, which will be subject to the legislation in force in the country of destination. Should you have any doubts, please contact us at orders@humboldtseeds.net.

We do not ship to Australia, the U.S., South Africa, Chile and Argentina.